This phase focuses on needs assessment, definition of implementation project scope, and project planning.
Discovery Questionnaire
This questionnaire provides a structure for the needs assessment process. Have the implementation team work through these questions early, to help you define setup, processing, and reporting requirements.
Attachment: DiscoveryQuestionnaire.doc
Implementation Plan
This document helps you define the scope of work, communication plans, and change management strategy.
Attachment: ImplementationPlan.doc
Training Plan
This high-level training plan outlines recommended training by role.
Attachment: TrainingPlan.doc
Implementation Project Schedule
You can use this template as a starting place for the project schedule. Track the setup tasks for each module, person responsible, due date, and any other resources or prerequisites. At minimum, track key milestones.
Attachment: ImplementationProjectSchedule.xls
Business Process Management Tools
Use this short primer during the implementation kickoff meeting to establish some key project management techniques to conduct needs assessment and manage the project scope.
Attachment: BusinessProcessManagementTools.doc
Implementation Status Report
Use this template to report “red/yellow/green” status on a weekly basis, identify risks and challenges, and document key milestones.
Attachment: ImplementationStatusReport.doc
Risk Register
This document provides a list of common risks for software implementation projects. use this list to help identify issues that can jeopardize the on-time success of your implementation, along with a migration plan for each risk.
Attachment: RiskRegister.doc
Issue Log
Use this spreadsheet template to track implementation project issues and decisions. (Issues are less severe than the risks you record in the risk register.) Alternately, use the User Acceptance Plan and Punch List spreadsheet to track solutions or decisions required to keep the project on track.
Attachment: IssueLog.doc
Change Request Form
Have members of the implementation team complete this form to request other implementation work that impacts scope, schedule, or resources.
Attachment: ChangeRequestForm.doc