| Why did my pre-payments not purge? |
Resolution | A pre-payment will not purge if one of the following is true: - The transaction date is greater than the purge-through date
- The transaction relates to a job that cannot be purged
- The transaction uses a general ledger account that requires reconciliation and the transaction has not been reconciled
- The transaction is a prepayment that has not been fully applied; that is, the remaining amount is not equal to zero
- The transaction is a prepayment that applies to a receipt that cannot be purged
- The transaction was reconciled after the purge-through date
[BCB:161:Chat 50 US:ECB]
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