Why did my general ledger account not purge?
Description
Cause
Resolution
A general ledger account will not purge if one of the following is true:

  • It is active.
  • The account is used on any transaction that has not been purged. Only time and expense tickets (Sage 50 Complete Accounting and higher only) cannot use a general ledger account.
  • The account is used on any of the following memorized transactions:
    • quotes
    • sales invoices
    • purchase orders
    • purchases
    • general journal entries
  • The account is used in any of the following sets of default information:
    • customer defaults
    • vendor defaults
    • employee defaults that have been set in the payroll setup wizard
    • inventory items
    • general ledger
  • The account is used in any of the following maintenance records:
    • customers
    • vendors
    • employees
    • inventory items
    • sales tax agencies
  • The account had an account balance in a closed or an open fiscal year. (The transactions that posted to the account needs to be deleted first)
DocLink: Why do certain transactions or items not purge?
Defect ID
Steps to duplicate
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