| Why did my general ledger account not purge? |
Resolution | A general ledger account will not purge if one of the following is true:
- It is active.
- The account is used on any transaction that has not been purged. Only time and expense tickets (Sage 50 Complete Accounting and higher only) cannot use a general ledger account.
- The account is used on any of the following memorized transactions:
- quotes
- sales invoices
- purchase orders
- purchases
- general journal entries
- The account is used in any of the following sets of default information:
- customer defaults
- vendor defaults
- employee defaults that have been set in the payroll setup wizard
- inventory items
- general ledger
- The account is used in any of the following maintenance records:
- customers
- vendors
- employees
- inventory items
- sales tax agencies
- The account had an account balance in a closed or an open fiscal year. (The transactions that posted to the account needs to be deleted first)
DocLink: Why do certain transactions or items not purge?
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