Why did my vendor credit memos not purge?
Description
Cause
Resolution

A vendor credit memo will not purge if one of the following is true:

  • The transaction date is greater than the purge-through date
  • The transaction is not fully paid; that is, there is still a net amount due, either negative or positive
  • The transaction has been paid by a payment that cannot be purged
  • The transaction has been paid by a vendor credit memo that cannot be purged
  • The transaction is a vendor credit memo that pays a purchase that cannot be purged
  • The transaction is related to a job that cannot be purged
  • The transaction uses a general ledger account that requires reconciliation and the transaction has not been reconciled
  • The transaction is related to a purchase order that cannot be purged
  • The transaction was reconciled after the purge-through date

 

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Steps to duplicate
Related Solutions

Why do certain transactions or items not purge?