| | How do I modify my firewall or Internet Security? |
| Cause | Sage and the Actian database can be mistakenly identified as an intrusion threat by many firewall and antivirus programs. This is due to the way that Sage installed apps (such as Peachw.exe, w3dbsmgr.exe, and others) communicate with other workstations on a network and with the Internet. |
| Resolution | Sage and Actian can co-exist with most commercially available firewalls. Successful integration depends on you properly setting up your firewall to allow Sage and Actian to function normally. What firewall am I using? - Run our Security Application Scanner to search your computer for firewall and antivirus software, refer to the link in Additional information.
- Use the mouse to hover over the icons in the system tray, in the lower right corner next to the clock. Each icon should give you the name of the application that’s running. Look for Internet Security or firewall software.
- Select Start, All Programs, and then look for Internet Security or firewall software.
- Select Start. Settings, Control Panel, Add/ Remove Programs, and then look for Internet Security or firewall software.
- Press the Windows Key+R key, type services.msc, and then click OK. Look for Internet Security or firewall software in the services list.
Some of the most popular firewall programs - Microsoft Windows Firewall
- Norton Internet Security
- AVG Internet Security
- McAfee Internet Security
- Kaspersky Internet Security
- Panda Internet Security
- TREND MICRO Titanium Internet Security
- Comodo Internet Security
Before installing Sage - Turn On your firewall software.
- Turn On firewall alerts.
- During installation if prompted by your firewall, always Allow or Unblock the following files.
- Peachw.exe
- PeachUpd.exe
- PeachtreePrefetcher.exe
- w3dbsmgr.exe
- w3lgo103.exe
- Sagereg.exe
- Sagemgr.exe
- SmartPostingService[Version].exe
- During Installation some firewalls, like ZoneAlarm, may prompt you to allow other files, you must allow these additional files as well.
- Sometimes it’s necessary to allow specific ports through, allow TCP ports 443, 1583, 3351, and 5222 through your firewall.
Sage already installed Make sure that the following files are always set to Allow or Unblock within your firewall: - Peachw.exe
- PeachUpd.exe
- PeachtreePrefetcher.exe
- w3dbsmgr.exe
- w3lgo103.exe
- Sagereg.exe
- Sagemgr.exe
- SmartPostingService[Version].
See Files to allow through firewall and antivirus. [BCB:161:Chat 50 US:ECB] |
|