| Access to path is denied, when clicking the in-product Messages icon |
Resolution | Option 1: - Click Home and Resources, Sage Messaging, Message Center, to open the Sage Message Center window.
- Close the Sage Message Center window and attempt to open it by clicking the Messages icon located in the lower left footer of the Sage 100 Contractor desktop.
Option 2:
- Click Home and Resources, Sage Messaging, Preferences.
- Under the Notify Me column, uncheck all items except for Support Alerts, then close the window.
- Re-open Home and Resources, Sage Messaging, Preferences
- Re-check all the items under the Notify Me column and close the window.
- Click the Messages icon, located in the lower left footer of the Sage 100 Contractor desktop. The Sage Message Center should now open normally.
Option 3: Verify the Windows user is assigned Full control permissions to C:\ProgramData\Sage\IPM directory - Close Sage 100 Contractor.
- From Windows File Explorer, browse to the following location: C:\ProgramData\Sage
- Locate and right-click on the IPM folder. Select Properties.
- Click the Security tab. Click Edit, Add
- Add the current Windows user and assign Full control.
- Reopen Sage 100 Contractor. Click the Messages icon.
|
|