1. Close Sage 50 on all computers.
2. Press Ctrl+Shift+Esc to open the Task Manager.
3. Select the Details tab and look for zenengsvc32.exe.
   • If Actian is running as an application rather than a service, look for zenengnapp.exe instead
4. Select that process and click End task at the bottom. Select End Process at the prompt.
5. Select the Services tab at the top. Click the Name column to sort by name and look for the service called zenengine.
6. Right-click the service and select Start.

This will complete the restart.

1. Press the Windows key + R to open a Run line.
2. Type services.msc and press Enter.
3. In the Services window, right-click Actian Zen Workgroup Engine and select Start or Restart.