UPDATED: Version 26.1 and later resolve this issue.  Download the latest release update.

Upgrade to version 26.1 or later, and make sure the following conditions are fulfilled

• Outlook must be open when emailing within Sage 100 Contractor. Closing Outlook will display an error alerting you to open Outlook
• Outlook and Sage 100 Contractor must run with the same Windows permissions
   EXAMPLE: Opening Sage 100 Contractor using "Run as administrator" while opening Outlook normally will generate an error.  Open both programs normally  
• You must have a current version of Outlook installed and configured with your email account
• You can't use the "New Outlook" introduced as a free alternative to Windows Mail in December 2023. It's a cloud-based email application that doesn't integrate with installed applications like Sage 100 Contractor
• Outlook must be open during the scheduled report and alert tasks
• The user who used their Windows login credentials to create the scheduled report or alert task must open Outlook