If the employee uses the deduction referenced in the error, start with Option 2.

Option 1 – Employee does not use the deduction in the error

1. Browse to Maintain, Employees/Sales Reps, and then select the appropriate Employee ID.
2. Select the Employee Fields tab.
3. Find the deduction that does not apply to the employee.
4. Clear the Use Defaults field.
5. Clear the Calculated field.
6. Select the Company Fields tab.
7. Repeat steps 4 and 5 as appropriate, and then click Save.
8. Verify error no longer displays when creating a paycheck for the employee. If you are still getting an error that it could not find the formula, continue to Option 2.

Option 2 – Verify the Name for the User-Maintained formula

1. Browse to File, Payroll Formulas, User-Maintained.
2. From the drop-down selection, look for the Formula Name referenced in the error.
3. Modify the Name making it match the Name in the error message exactly.
4. Select Save.
5. Verify the could not find error is gone when running payroll otherwise, continue to Option 3.

Note: If you get a Managed Exception error when opening your payroll tax forms, follow Error: "A managed exception was caught..." opening User-Maintained tax tables

Option 3 - Payroll has not been completely set up

1. Browse to Maintain, Payroll, Payroll Settings.
2. Select Benefits and then check each benefit verifying all necessary fields have values.
3. Select Finish to save changes.
4. Verify that you no longer receive the error message.