| | Sage Paperless Construction: How do I handle a reviewer leaving the company when items are in the review process? |
| Cause | After a reviewer is set to inactive the items in their queue need to be reassigned to other users. |
| Resolution | When a user is set as Inactive you can reassign the invoices to an active user.
- Have an administrator for Sage Paperless Construction sign in and go to Administration > Users, Reassign Users.
- In the Select User box at the top of the window select the inactive user.
- Click Select All for all of the invoices in the selected vault.
- In the bottom right of the window select the user to Reassign Invoice to and click Reassign.
Repeat for each vault.
- Click Close.
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