Sage Paperless Construction: How do I handle a reviewer leaving the company when items are in the review process?
Description
Cause

After a reviewer is set to inactive the items in their queue need to be reassigned to other users.

Resolution

When a user is set as Inactive you can reassign the invoices to an active user.

  1. Have an administrator for Sage Paperless Construction sign in and go to Administration > Users, Reassign Users.
  2. In the Select User box at the top of the window select the inactive user.
  3. Click Select All for all of the invoices in the selected vault.
  4. In the bottom right of the window select the user to Reassign Invoice to and click Reassign.
    Repeat for each vault.
  5. Click Close.

Steps to duplicate
Related Solutions