| | Error: "Bank Account is in use" (when deleting an unposted bank transfer in CM) |
| Cause | The other half of the bank transfer is missing which is stopping the delete from occurring.
Note: Each attempt at deleting the entry may update the bank balances. |
| Resolution | |
To verify the issue:
- In Cash Management, from the Inquiry menu, select Entries, Unposted Transactions by Bank.
- Select the Register file, then click OK.
- Find the bank account then double-click on it to drill down to the unposted transactions.
- Add a column for Batch. Refer to article 20006 DocLink: How do I add or edit a column in an inquiry?
- Find the bank transfer entry you are trying to delete and make note of the Batch.
- Close the inquiry.
- From the Inquiry menu, select Entries, Transactions by Batch.
- Select the Register file, then click OK.
- Find the batch then double-click on it to drill down to the transactions. Tip: You may want to use Conditions to condition to the batch.
- Verify that only the one transaction exists for this bank transfer.
A file fix is needed to remove this transaction. Contact Sage 300 Construction and Real Estate Support.
DocLink: Error: "Bank account in use"
DocLink: Error: "Could not lock bank account [bank ID] in use"
[BCB:156:Chat 300 CRE US:ECB] |
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