How to change maintenance record IDs
Description
Cause
Resolution

Changing one ID

 NOTE: This is a single-user task. You can only change one record ID at a time.  

  1. Select Maintain, then select the relevant record type:
    • Customers
    • Employees/Sales Reps
    • Vendors
    • Chart of Accounts
    • Inventory Items
    • Jobs
  2. Select the appropriate ID.
  3. Select Change ID.
  4. Enter the desired new ID, then select OK.
    • This changes the ID on the record, and updates any other records or transactions that used the ID
  5. Repeat for other records as needed.

Using an existing ID

 NOTE: You can't change the ID to something that's already in use by another record. 

  1. Find the record that has the ID you wish to re-use.
  2. Follow the above process to change the ID of this record to an unused ID.
  3. You can now follow the same process to re-use the ID on the desired record.
Steps to duplicate
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