Steps to follow after a server crash

1. Start the server, then restart the server.
    NOTE: This will allow the computer to shut down correctly and normally start all services.  
2. Close the Sage 100 Contractor or the Sage 300 Construction and Real Estate License Administration applet.
3. Press the Windows key + R to open the Run command.
4. Type "Services.msc" and click OK to open the Windows Services console.
5. Locate the applicable service:
   • Sage 100 Contractor: Sage 100 Contractor SQL Hosting Framework
   • Sage 300 Construction and Real Estate: Sage 300 CRE Hosting Framework
   • Sage Estimating: Sage Estimating Licensing Service
6. Right-click the service name and click Stop.
7. Open Windows File Explorer.
8. Go to C:\ProgramData\Sage\CRE\HostingFramework.
    NOTE: There you'll see subfolders relating to the services noted above.  
9. Under the folders for the applicable product service, rename the Licensing folder.
10. Repeat Steps 3 and 4 to return to the Windows Services console.
11. Right-click the applicable product service and click Start.
12. Open License Administration and click Update.
13. Enter the information when the Sage Client ID and Registration number are missing.