| | Error that there's another version installed when manually installing tax forms |
| Description | "Installation of this version cannot continue. To configure or remove the existing version of the product, use Add\Remove Programs on the Control Panel." |
| Resolution | [BCB:4:Operating system warning:ECB] - Close Sage 50 and browse to the following location.
- For 32-Bit Microsoft Windows: C:\Program Files\Common Files\Peach
- For 64-Bit Microsoft Windows: C:\Program Files (x86)\Common Files\Peach
- Locate and rename the FormViewer directory to OldFormViewer.
- Open the FormViewer folder.
- Right-click in a blank area and select New and then Folder.
- Name the folder Forms and press Enter.
- Install payroll tax form updates manually.
If the error still occurs, delete the registry key for the tax form installation and try the tax form update again: - Open the Windows Registry Editor by searching for regedit in the Windows Search bar.
- Make a backup of registry keys in the Windows Registry Editor.
- In the registry editor, browse to HKEY_CLASSES_ROOT\Installer.
- Browse to Edit and select Find.
- In the search field, type Sage 50 Accounting Tax Forms and click Find.
- Delete the 7A4FE1AB76BAB294C9D7A4EE345F3A6C folder on the left and close the Registry Editor.
- Install payroll tax form updates manually.
[BCB:161:Chat 50 US:ECB]
|
|