Error: "The Authentication process failed."

Solution Properties

Solution ID:

221924560116472

Last Modified Date:

Tue Jun 30 17:05:03 UTC 2026

Taxonomy Path:

Category//Setup and configuration//Users//Preferences

Author:

[email protected]

Error: "The Authentication process failed."

Description

Cause

You are using TLS version 1.0, 1.1 and/or 3DES cipher (which are deprecated to improve the security of Azure AD) when testing email on a Sage 100 Advanced or Premium workstation from Company Maintenance using OAuth Authentication.

Resolution

The following product updates have been released to address this issue:

Download Sage 100 2022.1 Program Fix LM7101T

Download Sage 100 2021.4 Program Fix LM7012T

[BCB:155:Chat 100 US:ECB]

Steps to duplicate