Error: "Your e-mail was not sent because an error has occurred"

Solution Properties

Solution ID:

221924560116880

Last Modified Date:

Tue Apr 04 15:33:03 UTC 2023

Taxonomy Path:

Category//Setup and configuration//Users//Preferences

Author:

[email protected]

Error: "Your e-mail was not sent because an error has occurred"

Description

Cause

Resolution

This issue was resolved on the following versions:

Sage 100 2023
Sage 100 2022.3
Sage 100 2021.6

DocLink: How to configure Sage 100 OAuth E-mail settings for use with a Microsoft 365 App Registration

Steps to duplicate

Open Email tab for company in Company Maintenance Select OAuth Authentication Method and set up for Microsoft 365 Open Employee Maintenance and select Paperless Delivery Options Click "E-Mail Password" button Error During Electronic Delivery is displayed with Error Status being empty along with Error: "Your e-mail was not sent because an error has occurred"