Crystal conflict Sage Fixed Assets 2023.1 to 2024.1 and Sage 500
Description
Cause

Conflict between Crystal Report runtime engine Service packs.

Resolution

Run a Repair install.

Running a Repair installation:

  • For Single User versions of Sage Fixed Assets:
    • Run the Install for Sage Fixed Assets or Sage Fixed Assets Lite Depreciation, choose Repair, click Next, click Finish when the process completes
  • For Sage Fixed Assets - Network Client:
    • Browse to the SFAServ directory on the server where the Sage Fixed Assets Server Components were installed. Open the Network Client folder, right-click on the Setup.exe and select Run as administrator, select Repair, click Next, click Finish when the process completes
  • For Sage Fixed Assets – Premier Client:
    • Browse to the SFAServ directory on the server where the Sage Fixed Assets Server Components were installed. Open the Premier Client folder, right-click on the Setup.exe and select Run as administrator, select Repair, click Next, click Finish when the process completes

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