Solution Properties
Solution ID:
221924750012112
Last Modified Date:
Mon Nov 21 17:55:39 UTC 2022
Taxonomy Path:
Category//Performance//Connectivity//Product
Author:
sageadmin
I cannot see my company in the list when attempting to copy settings from an existing Sage 50 company using the new company setup wizard
Description
Cause
  • Database folder exists outside the data path
  • The existing company is a different type of company than the new company. (For example, the existing company is a Premium company while the new company is a Pro company)
  • Existing company is not in the same version as the new company (For example, the existing company is in version 2014 while the new company is in version 2015)
  • The company data folders are in a different folder than the data path listed in the ini
Resolution

Option I: Backup and Restore to the correct path

  1. Open the company that you would like to copy settings from.
  2. Add OLD in front of the Company Name field in Maintain, Company Information.
  3. Click OK to confirm the changes.
  4. Create a backup.
  5. Once the backup is complete, close your company.
  6. Click on File and choose Restore.
  7. Restore the backup you just created in step 2 choosing the New Company option on the restore wizard screen.
  8. Once it is restored and the company is open, go to Maintain, Company Information.
  9. In the Company Name field, delete the OLD in front of the name.
  10. Click OK to confirm the changes.
  11. Verify that you can now copy settings from this company using the new company set up wizard.

Option II: Incorrect company type is selected

  1. From the main screen click Help and then About Sage 50
  2. Verify the Release line
  3. Open the Company you want to copy the settings from
  4. At the top of the window where it displays your company name in parenthesis it will tell you which product of Sage 50 your company was created in
  5. Go to File and select New Company
  6. Click Next.
  7. At the Choose a Sage 50 Product option, select the version you verified in step 4.
  8. Click Next
  9. Fill out the Company Information and click Next.
  10. Select Copy settings from an existing Sage 50 Accounting company and click Next.
  11. Verify the desired company displays in the list.

Option III: Convert the company to the current release

  1. Open the existing company and follow the steps when the conversion window opens.
  2. Create the new company and verify the desired company appears in the list to copy settings from.

Option IV: Copy the company to ini location

  1. Copy the company data folder and paste it into the same folder as listed in the ini.
  2. Verify the company is now listed under available companies.
Steps to duplicate
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