[BCB:5:Third-party support:ECB]  NOTE: Due to recent changes in Microsoft’s basic authentication processes, Sage webmail is experiencing issues. As an alternate, you can use an installed email application instead.
- Sage 50—U.S. edition is designed to execute the MAPI command "Send to mail recipient". The only supported way to email out of the program is to use a MAPI-compliant desktop email program. Examples are Microsoft Outlook or Mozilla Thunderbird.
- When emailing from the program, the command converts the applicable transaction or report to a PDF document. It passes this along to the default MAPI-compliant email application as an attachment in a created email.
- You can configure most web-based email services (GMail, Outlook.com, etc.) to work with desktop email programs. For instructions on doing so, contact customer support for your web-based email service.
- There’s a third-party software called Affixa that serves as a bridge for the MAPI command and can create the transaction in a web-based client. This method is unsupported by Sage, and there are limitations, but if you only want to use a web-based client it can be an acceptable workaround. The link to their web site is in the Additional Information section.
- Using webmail only allows one attachment per email; therefore, the Attachments option isn't available.
- Users can change the default email message. See Changing the default email message when emailing forms.
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