| | How to print and email forms to customers |
| Resolution | Method 1 - Send individual transaction- Open the transaction you wish to email to the customer.
- At the top of the transaction is an email button, which generates a PDF attachment on an email in your Sage 50 compatible MAPI email client.
- At the top of the transaction will also be a print button that will print the one transaction pulled up.
Note: Printing and Emailing will automatically assign reference numbers to the transactions in sequence. Method 2 - Batch email forms Section 1: Set customer to receive email Set the customers to receive email. Follow these steps: - Select Maintain, then Customers/Prospects.
- Select the Customer ID.
- Select the Sales Info tab.
- Under Form Options set the Batch delivery method to Email.
- Select Save.
- Repeat this process for all customers that do not show information.
Verify that the customer information now shows when selecting the Email delivery method.
Section 2: Set print method Then you will want to print in batch format. Follow these steps to print in batch format: - Select Reports & Forms, Forms, and select the type of form (Invoices and Packing Slips, Checks, or Credit Memos) you wish to print.
- Select the desired form in the Forms list, then click Preview and Print.
- Change the Delivery method to Print and Email.
- Set the options as desired, then select Refresh List.
- Uncheck any forms you do not wish to print or email.
- Select Print/Email.
- If you need to change which printer is used, do so; then select OK.
- If the forms printed and/or e-mailed properly, select Yes to save the transactions. If forms do not print and email follow the next section.
Section 3: Email Options - Select Reports & Forms, Forms, then select the type of form (Invoices and Packing Slips, Checks, or Credit Memos) you want to print.
- Select the desired form in the Forms list, then select Preview and Print.
- Change the Delivery method to Print and Email.
- Set the options as desired, then select Refresh List.
- Uncheck any forms you do not wish to print or email.
- Select the Email Options tab.
- Select Print a paper customer statement and send an email duplicate.
- Select Print/Email.
- If the forms printed and/or e-mailed properly, select Yes to save the transactions.
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