[BCB:5:Third-party support:ECB]

For hands-on instruction on reconciling, importing, and troubleshooting unreconciled bank accounts, see Reconciling bank accounts training.

You are trying to reconcile your bank account but you cannot find why you have an unreconciled difference. What is the next step?

• Verify your account is reconciled from the previous month
  • An unreconciled difference from a previous month will cause the current month to be off as well
  • Your account reconciliation from prior month may be off even if you reconciled it before. This can happen when transactions are added, deleted, or edited in the prior month after you finished your reconciliation
• Verify the Statement Ending Balance in the Account Reconciliation screen matches your bank statement ending balance. Note: If reconciling your Credit Card - enter the statement ending balance as a negative number. See How can I record credit card purchases for my business? In the Related resources section for more information
• Look at the total Checks and Bank Debits in the top-left corner of the Account Reconciliation. Verify the amount matches the amount of the deductions on your bank statement
  Note: This amount includes Service Charges
• Look at the total Deposits and Bank Credits in the top-left corner of the Account Reconciliation. Verify the amount matches the amount of the additions on your bank statement
  Note: The amount includes Service Charges.

How can I record credit card purchases for my business?