How do I void or adjust an Accounts Receivable deposit after it is reconciled in Cash Management?
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Steps to change a reconciled deposit
  1. Change the reconciliation status of the deposit to Open in Cash Management. See Option 1 of How do I change the reconciliation status of a transaction in Cash Management? for steps.
  2. In Accounts Receivable, from the Tasks menu, select Adjust Receivables.
  3. Enter the customer and accounting date.
  4. In the View box, select All activity.
  5. Select the cash receipt.
  6. Click Edit or Void as needed.
  7. When complete in Accounts Receivable, change the status of the deposit back to Reconciled in Cash Management. See Option 2 of How do I change the reconciliation status of a transaction in Cash Management? for steps.

Note: The status in Cash Management does not need to be changed if using a refund Adjustment or Unapply/Apply on the cash receipt. The NSF adjustment type will require the cash receipt to be unreconciled in Cash Management.

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