Installing the program on the server

1. Log in as the user mentioned in the error to install.
2. If you can't use the original ID, reinstall using noprofile.
   • Right-click on the Windows Start menu and click Run
   • Browse to C:\Sage BusinessWorks 20xx Install Files\Sage BusinessWorks
   • Select Setup.exe and click OK
   • The Run screen will display the full path to Setup.exe
   • Add a space then /noprofile to the end of the command after the last "
   • The path will resemble the following: "C:\Sage BusinessWorks 20xx Install Files\Sage BusinessWorks\setup.exe" /noprofile
3. Click OK to start the installation.

Installing the client on a workstation

1. Log in as the user mentioned in the error to install.
2. If you can't use the original ID, reinstall using noprofile.
   • Right-click on the Windows Start menu and select Run or in the search bar type Run
   • Browse to the Sage BusinessWorks server, and select ...\BWProg\Client Setup\Sage BusinessWorks\Setup.exe
   • In the Run field, add /noprofile to the end of the command. The path will resemble "\\[server name]\Sage\BWProg\Client Setup\Sage BusinessWorks\setup.exe" /noprofile
     
3. Click OK to start the installation.

 NOTE: If the message appears when running /noprofile, you've selected the incorrect install file. Check the path in the Run field to verify you selected the setup.exe file and not the autorun.exe file.