Installing the program on the server or standalone computer

1. Log in as the user mentioned in the error to install.
2. If you can't use the original ID, reinstall using noprofile.
   • Right-click on the Windows Start menu and click Run
   • Browse to C:\Sage BusinessWorks 20xx Install Files\Sage BusinessWorks
   • Select Setup.exe and click OK
   • The Run screen will display the full path to Setup.exe
   • Add a space then /noprofile to the end of the command after the last "
   • The path will resemble the following: "C:\Sage BusinessWorks 20xx Install Files\Sage BusinessWorks\setup.exe" /noprofile
3. Click OK to start the installation.

Installing the client on a workstation

1. Log in as the user mentioned in the error to install.
2. If you can't use the original ID, reinstall using noprofile.
   • Right-click on the Windows Start menu and select Run or in the search bar type Run
   • Browse to the Sage BusinessWorks server, and select ...\BWProg\Client Setup\Sage BusinessWorks\Setup.exe
   • In the Run field, add /noprofile to the end of the command. The path will resemble "\\[server name]\Sage\BWProg\Client Setup\Sage BusinessWorks\setup.exe" /noprofile
     
3. Click OK to start the installation.

 NOTE: If the message appears when running /noprofile, you've selected the incorrect install file. Check the path in the Run field to verify you selected the setup.exe file and not the autorun.exe file.