Custom Financial Reports missing from General Ledger after upgrading
Description
Cause
Resolution

Verify the requirements

Before you run the utility, verify these requirements:
  • Sage 100 was on version 3.71 before migration and conversion to version 4.x or higher.
  • Custom Financials existed in the General Ledger module before the migration and conversion.
  • The utility isn't company-specific.
  • The account structure contains nine or fewer characters.
  • The account structure contains three or fewer segments.
  • Increasing an existing account number beyond nine characters makes Custom Financials unavailable.
  • Increasing an existing account structure beyond three segments makes Custom Financials unavailable.
  • After you unhide the Custom Financials menu, you can't hide it again.

Unhide Custom Financial Reports

  1. Click File, Run.
  2. In the Program field, type *UNHIDEGL.
  3. Click OK.

TIP:

Run this utility each time you upgrade Sage 100 to a new version.

 

If reports are still missing

If reports remain missing after you verify the requirements, restore the Custom Financial Reports files from the previous version's backup.
See the related article for instructions.

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Related Solutions

What Sage 100 data files are used to generate Custom Financial Reports in General Ledger?