| Payroll audit error: FICA/Medicare or CPP/EI maximum does not match calculation maximum |
Cause | - Social Security/Medicare or CPP/EI maximums on 5-2-1 Employees and 5-3-1 Payroll Calculations do not match.
- The calculation doesn't exist on the employee because they are exempt
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Resolution | Option 1: - Open 5-3-1 Payroll Calculations.
- From the pick list of calculations, choose Employer Social Security/Medicare or CPP/EI.
- Compare the Default Max with the correct maximum. If necessary, update the number.
- If you changed the number, choose Options - Update Employees - Update Default Maximum Only – ALL Employees
- When you see a confirmation message, click Yes.
- A message confirms the number of updates. Click OK. 100 Contractor saves the new number and clears the window.
- From 5-3-1 Payroll Calculations, repeat steps 3 – 7 for Employee Social Security/Medicare or CPP/EI payroll calculations.
- Open 5-3-7 Payroll Audit and click Repair. A message confirms that employee totals are calculated from payroll records. Click Yes.
Option 2: - Add the calculation on the Calculation tab on the employee
- In the column marked Active, enter N
- Open 5-3-7 Payroll Audit and choose Repair. A message confirms that employee totals are calculated from payroll records. Click Yes.
[BCB:154:Chat 100 Contractor US:ECB]
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