• Redirection of Windows user profiles when backing up to a network location
• The default backup folder contains many files

Change the location of the backup.

• Launch the backup utility by selecting File, Backup
• Let the backup wizard continue until the backup option displays
   NOTE: Sometimes it can take over 10 minutes for the screen to display
• Choose a backup location on your local hard drive or external drive
• Copy the .zip backup to a network drive if desired 

Keep your existing backup location.

• Free up space in the default backup folder
• Move all .zip backup files to another folder so that the default folder is empty

New to Sage BusinessWorks 2024.

• Backup now displays a message when a backup was previously made to a network location
  
  • If Yes is selected the backup will continue and the default location will be reset to C:\Users\[User ID]\Documents.  You can select a new path if desired
  • If No is selected the backup will scan your network locations and may cause a significant delay in the backup process

If the issue persists, contact support to clear the default backup path in the SMPersistance table.