Inventory reports don't complete, freeze or module close will not start
Description
Cause
Resolution
  1. Check for a blank part under IC, Parts, Maintain Parts.
  2. If the first record in maintain parts is blank or lacks an ID, click Rename . Give the blank part record an ID, such as ZBLANK.
    • Reports will generate successfully
    • If you were trying to close inventory, restore a backup before attempting the close and start the close again
  3. Delete the blank part you renamed.
    • If you’re unable to delete, contact Sage BusinessWorks Customer Support to have the part deleted. You can continue working until the part is deleted

 

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