What General Ledger accounts are affected when I make adjustments in Accounts Receivable?
Description
Cause
Resolution
Adjustment Type Debit Account Credit Account Retainage Account Debit or Credit
Billed Credit Revenue AR* Credit
Billed Debit AR* Revenue Debit
AR Credit Write-Off AR* Credit
AR Debit AR* Revenue Debit
Bad Debt Bad debt AR* Credit
Write-off Write-off or Finance charge write-off AR*

Credit

Customer Credit Customer credit AR N/A
Customer Debit AR Customer charges N/A
NSF (see note) AR* or Customer Cash Receipts if unapplied Cash N/A
Refund (see note) Customer Cash Receipts Refund N/A
Unapply Cash Receipt AR (or Debit Account on Invoice) Customer Cash Receipts
Apply Cash Receipt Customer Cash Receipt Account AR (Debit account from

* The account is retrieved from the distribution that you are adjusting. Normally the AR account is on the distribution.

Notes:

  • To verify the default accounts, follow these steps:
    1. Select Company Settings, AR Settings.
    2. Click GL Settings and then click Balance Sheet Accounts or Misc Accounts or Revenue Accounts.
  • The retainage account is affected only if you adjust the retainage amount.
  • NSF adjustments debit the NSF bank charges account (File, Company Settings, AR Settings, GL Settings, Misc Accounts) if you enter an NSF bank charge when you adjust the cash receipt.
  • Refunds do not reduce the cash account. Refer to the Accounts Receivable Help topic, "About Refunds" for more information.
Defect ID
Steps to duplicate
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