| Create a Windows Scheduled Task to restart MyAssistant services. |
Description | Windows services for MyAssistant, ISDAdminSenderService and ISDAdminTaskServices, intermittently stop running and have to be manually started. You can restart then automatically using the Windows Scheduled Task.
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Resolution | [BCB:5:Third-party support:ECB]
Perform the following to create the Windows Scheduled Task to restart the MyAssistant Services: - Log in to the server as an administrator.
- Go to Start, Run and type notepad.
- Click OK to open the Notepad application.
- Type the following:
net stop ISDAdminTaskService net stop ISDAdminSenderService net start ISDAdminTaskService net start ISDAdminSenderService - Go to File, Save As.
- Save the file to the desktop with the filename restartMAservices.bat
Note:To save as .bat file you will need to change the Save as type to All Files(*.*) - Go to File, Exit to close Notepad.
- Go to Start, Control Panel, Administrative Tools, Task Scheduler.
- Select Create Basic Task.
- Name the Task and restart MAservices.
- Click Next.
- Set the task to Start Daily and then click Next.
- Choose your Start time to begin after the completion of your Timberline Backup and then click Next.
- Select Start a program and then click Next.
- Browse to the desktop and select restartMAservices.bat.
- Click Next.
- Select Open the Properties dialog for this task.
- Click Finish.
- On the General tab select Run whether the user is logged in or not.
- Click OK to close.
- Enter the password for the Windows Administrator account that you are currently logged in as and then click OK.
- Right-click the Windows Scheduled Task, restart MAservices and select Run to test the process.
Note: You may choose an alternate location
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