Create a Windows Scheduled Task to restart MyAssistant services.
Description
Windows services for MyAssistant, ISDAdminSenderService and ISDAdminTaskServices, intermittently stop running and have to be manually started. You can restart then automatically using the Windows Scheduled Task.
Cause
Resolution
[BCB:5:Third-party support:ECB]


Perform the following to create the Windows Scheduled Task to restart the MyAssistant Services:

  1. Log in to the server as an administrator.
  2. Go to Start, Run and type notepad.
  3. Click OK to open the Notepad application.
  4. Type the following:
    net stop ISDAdminTaskService
    net stop ISDAdminSenderService
    net start ISDAdminTaskService
    net start ISDAdminSenderService
  5. Go to File, Save As.
  6. Save the file to the desktop with the filename restartMAservices.bat
    Note:To save as .bat file you will need to change the Save as type to All Files(*.*)
  7. Go to File, Exit to close Notepad.
  8. Go to Start, Control Panel, Administrative Tools, Task Scheduler.
  9. Select Create Basic Task.
  10. Name the Task and restart MAservices.
  11. Click Next.
  12. Set the task to Start Daily and then click Next.
  13. Choose your Start time to begin after the completion of your Timberline Backup and then click Next.
  14. Select Start a program and then click Next.
  15. Browse to the desktop and select restartMAservices.bat.
  16. Click Next.
  17. Select Open the Properties dialog for this task.
  18. Click Finish.
  19. On the General tab select Run whether the user is logged in or not.
  20. Click OK to close.
  21. Enter the password for the Windows Administrator account that you are currently logged in as and then click OK.
  22. Right-click the Windows Scheduled Task, restart MAservices and select Run to test the process.
    Note: You may choose an alternate location
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