Audit Error: Transaction Totals; Debits: [amount] Credits: [amount]
Description
Cause

A 3-11 Recurring Receivable's line item amount was changed and posted before saving the update. The following audit errors occur:

A 1-3 Journal Transaction has a one-sided entry. There will either be a debit and no credit, or vice versa.

A 1-3 Journal Transaction shows Debits and Credits as being off by the amount listed on the report.

Resolution
  1. Open 1-6 Audit/Close Books.
  2. Select File, Print Audit Error Detection Reports.
  3. Choose the 31 - GL Audit Error report.
  4. Click File, Print Preview.
  5. Under the Debits and Credits Do Not Match heading, note the GL Record#. Close the report.
  6. Open 1-3 Journal Transactions.
  7. In the record number box, type the GL record number noted in Step 5 above and press ENTER.
  8. If the source is 1-GL check, 2-Deposit, or 3-Journal, select Edit, Void transaction, and click Yes to the message.
  9. If the source is anything else, click Go to Source.
  10. Click Edit, Void Invoice. Click Yes to the confirmation message that appears.
  11. Repeat the steps above for any other GL Records noted from the audit error detection report. After all the 1-3 Journal Transactions or 3-2 Receivable Invoices/Credits are void, repost the recurring receivable invoices from 3-11 Recurring Receivables.
  12. Go to 1-6 Recalculate Balances.  Click Recalculate balances.
  13. When "No items to report" doesn't appear, click the Chat now button below for further assistance.
[BCB:154:Chat 100 Contractor US:ECB]

 

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