Solution Properties
Solution ID:
222924450019938
Last Modified Date:
Thu Aug 06 17:28:50 UTC 2026
Taxonomy Path:
Category//Data//Data corruption
Author:
sageadmin
Error: "Vendor# Ending Balance ####, Invoices ####" (Concurrent user edits)
Description
Cause

Concurrent edits split the original ledger entry into two transactions.

Version 2026.1 and later resolve an issue where concurrent edits could impact payable invoices. 

NOTE:

Upgrading prevents the issue from occurring in future invoices.

Resolution

Recalculate balances

  1. Open the company with Administrator rights, and open it exclusively.
  2. Select 1-6 Period/Fiscal Year Management.
  3. Click Recalculate Balances.
  4. In the Recalculate Balances window, click Recalculate Balances.

Handle vendor audit error

  • If the vendor audit error remains, click Yes to print the audit error report.

  • Log a support ticket through the customer portal, and a support specialist will follow up with you.

     


    NOTE:

    Don't attempt to fix the error.  This issue requires a file fix.  You'll need Administrator rights and exclusive access to the company, and server access.

What to expect

Latest release

  • Support resolves the issue at no charge.

Earlier release

  • Upgrade to the latest version for a no-charge fix.
  • Or work with Sage Expert Services for a billable repair.

Steps to duplicate
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