Solution Properties
Solution ID:
222924550020242
Last Modified Date:
Fri Mar 24 19:33:54 UTC 2023
Taxonomy Path:
Case category//How do I...
Author:
sageadmin
MyAssistant has encountered a problem and needs to close. (SM DSN)
Description
Cause
The SM DSN does not exist on the workstation.
Resolution
[BCB:3:Network warning:ECB]
  1. Open Service Management.
  2. Select Reports, Work Orders, Work Orders in Progress.
  3. Click Close to close the preview.
  4. Exit Service Management.
  5. Relaunch Sage MyAssistant and proceed through the Sage MyAssistant user configuration manager.

 

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