| | Error: "A receipt of goods (invoice) is currently referencing this purchase order" |
| Description | Variations of the error include: - "Receipt of Goods XXXXXX in batch is currently referencing this purchase order" (where it references no batch number)
- "A goods receipt is currently referencing this purchase order"
- "A receipt of an invoice is currently referencing this purchase order"
- "A receipt of good is currently referencing this purchase order"
- "A receipt of an invoice is currently referencing this purchase order"
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| Resolution | Check to see if there’s a receipt entry referencing the purchase order - To check the Receipt of Goods Entry: Open Purchase Order, Main menu, Receipt of Goods Entry.
- To check the Receipt of Invoice Entry: Open Purchase Order, Main menu, Receipt of Invoice Entry.
If a Receipt Entry is found - Update or delete the receipt
If no Receipt Entry if found for the purchase order - Verify that there are no batches or entries in the following four areas: If batches or entries exist, update them or manually delete them.
- Purchase Order, Main menu, Receipt of Goods Entry
- Purchase Order, Main menu, Receipt of Invoice Entry
- Purchase Order, Mat. Req/Return menu, Return of Goods Entry
- Purchase Order, Mat. Req/Return menu, Material Requisition Issue Entry
- Reinitialize the data entry files for Purchase Order Receipt of Goods Entry and Receipt of Invoice Entry.
NOTE: Reinitializing data files will erase (delete) all records in the selected files and is irreversible. Always make a backup before performing this procedure. If necessary, seek the assistance of a qualified Sage Software business partner or Sage Customer Support analyst. - Open Library Master, Utilities, Reinitialize Data Files.
- In the Company field, select the affected company code.
- In the Module field, select Purchase Order.
- Reinitialize the files below.
- PO_ReceiptDetail
- PO_ReceiptHeader
- PO_ReceiptInvoiceVarianceWrk
- PO_ReceiptReturnMatRqByPO
NOTE: Receipt of Goods, Receipt of Invoice, Return of Goods, and Material Requisition Issue entries share the file - PO_ReceiptTaxAllocation
- PO_ReceiptTaxDetail
- PO_ReceiptTaxSummary
- PO_ReceiptTierDistribution
- PO_ReceiptVarianceCalculation
[BCB:155:Chat 100 US:ECB] |
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