General Precautions

• Always create a backup before reinitializing or recreating data files
• Users must be out of the system during this procedure
• Never reinitialize files to fix an interrupted update
• Seek assistance from a Sage business partner or customer support analyst if needed

Reinitialize A/R Cash Receipts Files (Sage 100 v4.10 and Later)

1. Open Library Master, Utilities, Reinitialize Data Files.
2. In the Company Code field, select the affected company.
3. In the Module list, select Accounts Receivable.
4. Select the following files, then click Proceed:
   • AR_CashReceiptsDeposit
   • AR_CashReceiptsDetail
   • AR_CashReceiptsHeader
   • AR_CashReceiptsRestart

Rebuild Sort Files

1. Open Library Master, Utilities, Rebuild Sort Files.
2. In the Company Code field, select the affected company.
3. In the Module list, select Accounts Receivable, then click Proceed.
   • Note: It isn’t necessary to recalculate aging or open order amounts.

Delete Batch Records (If Batch Entry Is Used)

1. Open Library Master, Utilities, Data File Display and Maintenance (DFDM).
2. Click Browse, select ..\\MAS90\\MAS_XXX\\GLXXX\\GL_CompanyActiveBatch.m4t (xxx = company code).
3. Click the Key Scan button, then select A/R Cash Receipts batch records.
   (format: Module code "A/R", Batch Type "02", Batch Number "#####").
   • Example: "A/R0212345" is a batch record for Batch Number 12345.
4. Click Delete.
5. Repeat for any other valid A/R Cash Receipts batch record in the file.

Erase or manually recreate data files using the Reinitialize Data Files utility
Rebuild Sort Files