We've seen compatibility issues with Brother and Kyocera Mita printers, and HP printers that use the PCL 6 printer driver.

The issues include not printing at all, printing landscape instead of portrait, and printing unreadable characters.

Options include:

• Changing the print driver to an older version such as PCL 5 or 5e
  See How do I change the printer driver on my computer?
• Creating a dummy HP printer object that uses older printer drivers (see Resolution below)

1. Go to Windows Start, Settings, Devices, Printers & scanners.
2. Click Add a printer or scanner.
3. Select The printer that I want isn't listed.
4. Select Add a local printer or network printer with manual settings.
5. Select Use an existing port: LPT1: (Printer Port).
6. Select HP for Manufacturer.
7. Select HP LaserJet 2200 Series PCL 5 for Printers.
8. Click Next.
9. Select Do not share this printer.
10. Click Next.
11. Unmark the check box Set as the default printer.
12. Click Finish.