| How do I change, edit, or void an adjustment in Accounts Receivable? |
Resolution | You cannot change or edit adjustments. You must void the adjustment and re-enter it.
To Void an adjustment: - From Tasks, select Adjust Receivables.
- Enter the customer ID in the Customer box.
- Enter the accounting date in the Accounting date box.
- Note: If the original date is incorrect on the adjustment and you want to have balancing entries in the same General Ledger period, enter the original accounting date. If you do not know the date, use an inquiry (Inquiry, Entries,Transactions) to view the Current.art file and add the accounting date column.
- In View, select All Activity.
- Select the activity you want to void. Click Void.
- In Void Activity, select if you want to continue voiding this activity. If you continue, the activity will not be available for adjusting or editing using the Adjust Receivables command.
- Click Yes to void the adjustment.
- Click Finish.
Note: An NSF adjustment will apply against every cash receipt line against any invoice that the deposit item was applied against. If you are voiding an NSF adjustment, you must find each NSF adjustment for the entire deposit item and void each one. [BCB:156:Chat 300 CRE US:ECB]
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