Change, edit, or void an adjustment in Accounts Receivable?
Description
Cause
Resolution
You can’t change or edit adjustments. Void the adjustment and re-enter it.
Void an adjustment
From Tasks, select Adjust Receivables.
Enter the customer ID in the Customer box.
Enter the accounting date in the Accounting date box.
NOTE:
Use the original accounting date to send a washing entry to the same General Ledger period. If you don’t know the date, use Inquiry, Entries, Transactions to view the Current.art file. Add the Accounting Date column.
In View, select All Activity.
NOTE:
If entries don't appear in All Activity, then you've already voided them. It's also possible you moved them to an archive.
Select the activity you want to void. Click Void.
In Void Activity, select if you want to continue voiding this activity. If you continue, the activity won’t be available for adjusting or editing using the Adjust Receivables command.
Click Yes to void the adjustment.
Click Finish.
An NSF adjustment will apply against every cash receipt line against any invoice that you applied the deposit item against. If you’re voiding an NSF adjustment, find each NSF adjustment for the entire deposit item and void each one.