Verify updates in Accounts Receivable and Sales Order

• Confirm you've updated the Sales Journal, Cash Receipts Journal, and Finance Charge Journal in Accounts Receivable.
• In Sales Order, verify you completed the Daily Sales Reports Updates.
• Run the Daily Transaction Register from the General Ledger module to confirm you updated all source journals.
• Go to General Ledger, Main, Daily Transaction Register.

Review General Ledger detail report

• Print the General Ledger Detail Report for the current period, including only the Accounts Receivable account.
• Make sure only the Accounts Receivable or Sales Order modules post entries to the Accounts Receivable account.
   TIP: Use the Source Module column to confirm entries came only from Accounts Receivable or Sales Order. Entries from other modules won’t appear on the AR Trial Balance. 

Correct incorrect postings

• If you didn't post a transaction from AR or SO, reverse it in the correct module.
• Re-enter the transaction in the correct module if needed.
• Use original hard copies of registers, journals, and the Daily Transaction Register to confirm entries aren’t missing.
• If a transaction is missing from the General Ledger, verify you posted it to the correct account.
• Create a journal entry in General Ledger for any missing transactions, using the correct date, amount, and accounts.

Include retention or holdback amounts

• If you use Retention or Holdback on invoices, it will post to a different account than AR.
   NOTE: Add the Retention GL account amount to the AR account when comparing to the AR Trial Balance.