When returning a check in Property Management, consider the effect of the increase returned check count option. This option can have effects in both Property Management and Cash Management that are not immediately apparent but can create issues when you reconcile.

The Increase returned check count option affects the number of returned checks on the tenant and the lease. This is important if you have a Return limit for your tenant or lease. If this box is selected or cleared in error, you can manually change the number of returned checks (Num Returned) as follows:

• To update the number of returned checks (Num Returned) on the lease, from the Property Management Tasks menu, select Manage Leases, Change Lease, General tab, Misc tab. Correct the number in the Num Returned box.
• To update the Number of returned checks on the tenant, from the Property Management Setup menu, select Tenants, General tab. Correct the number in the Number of returned checks box.

The Increase returned check count affects how the reversing transactions are sent to Cash Management, as follows:

• If the Increase returned check count check box is selected, an adjustment transaction is created in Cash Management. The original deposit appears the same but a separate transaction also appears that shows the reversal of the payment.
• If the Increase returned check count check box is not selected, the original deposit amount in Cash Management is reduced by the amount of the returned check.