This solution requires an Application Administrator within 300CRE to follow these steps:

1. Open Sage Desktop.
2. Go to Tools or Options, Security Administration.
3. Click User Setup.
4. Highlight the User in the list on the left side.
5. Go to the Companies tab
6. Check all Companies to give the User access to.
7. Click Save Changes at the top and close out.

Note: For the changes to take effect, the User must close out of and then reopen 300CRE.