- Go to Accounts Receivable, Inquiry, Entries, Transactions.
- Select Current and click OK.
- Select Active and click OK.
- Select Conditions.
- Add conditions for information about the entry.
Example: If you know the Customer ID: - Select Customer
- Select Equal to
- Type the Customer ID in the Value box
- Click OK
- In the Inquiry - Transactions - transactions window, click Select, select Add column after this column, and click OK. See steps to edit an inquiry.
- Select the field for the information you need to determine and click OK.
Tip: Click Order to rearrange the list alphabetically or click Find to search for the field you want. - This returns you to the inquiry and displays the information.
Note: If you are researching a batch and receive the message No transaction records available, verify you have the correct conditions. If you do, the transactions may have been moved to history in AR. Use the same steps above, but select the History file during step 2. [BCB:156:Chat 300 CRE US:ECB]
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