Use an inquiry to determine information about Accounts Receivable or Billing transactions
Description

Follow these steps to determine information specific to an Accounts Receivable or Billing entry. You can use fields such as:

  • Accounting Date
  • Invoice
  • Debit Account
  • Credit Account
  • Retainage
  • Batch
  • Date Stamp
  • Cash Receipt Type
  • Adjustment Type
  • Contract
  • Job
  • Deposit Date
  • Tax Group/ID

These types of information are useful when reconciling or troubleshooting data issues.

Important: The Status Date is the invoice date. This is not necessarily the same as the Accounting Date. Add Accounting Date as a column to determine when the entries posted in interfacing applications.

Cause
Resolution
  1. Go to Accounts Receivable, Inquiry, Entries, Transactions.
  2. Select Current and click OK.
  3. Select Active and click OK.
  4. Select Conditions.
  5. Add conditions for information about the entry.
    Example: If you know the Customer ID:
    1. Select Customer
    2. Select Equal to
    3. Type the Customer ID in the Value box
    4. Click OK
  6. In the Inquiry - Transactions - transactions window, click Select, select Add column after this column, and click OK. See steps to edit an inquiry.
  7. Select the field for the information you need to determine and click OK.
    Tip: Click Order to rearrange the list alphabetically or click Find to search for the field you want.
  8. This returns you to the inquiry and displays the information.

 

Note:

If you are researching a batch and receive the message No transaction records available, verify you have the correct conditions. If you do, the transactions may have been moved to history in AR. Use the same steps above, but select the History file during step 2.

 

 

 

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