| Register Balance as of Statement Date doesn't match Adjusted Bank Balance |
Cause | The report includes items cleared with a date before the Reference Date. |
Resolution | - Verify all entries are posted in Cash Management.
- Compare the Cleared Date with the Reference Date:
- From the Inquiry menu, select Bank Register.
- Double-click the bank account.
- Click Conditions (blue funnel button).
- From the Field list, select Cleared Date.
- Under Operator, select Less than.
- Under Value, click List and select Reference Date then click OK.
- Click OK.
- Click Add.
- From the Field list, select Cleared Date.
- Under Operator, select Not equal to.
- Leave the Value blank then click OK.
- Click OK.
- Add columns for Cleared Date and Reference Date.
- If the Cleared Date is before the Reference Date, correct one of two ways:
- Cleared (C) reconciliation status: Go to Tasks, Edit Register and change the Cleared Date to match or be later than the Reference Date
- Reconciled (R) reconciliation status: Correct the Statement Date
- Change the item to be Open, void or delete the entry, re-enter with a correct Reference Date, re-reconcile in Edit Register.
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