A canceled lease has a lease balance or deposit balance in Property Management
Description
Cause
Resolution

Contact Sage 300 Construction and Real Estate Support to schedule a file fix.

Please have the following information ready if available:

  • What was the exact workflow used when the lease was entered?
  • How were the charges/deposits created?
  • Was the lease window closed between Start Lease and the cancellation of the lease?
  • Were there unposted transactions for this lease at the time it was canceled?
  • Was the new.pmt file renamed?

[BCB:156:Chat 300 CRE US:ECB]
Defect ID
534253
Steps to duplicate
Related Articles