Considerations

We recommend using Returned Checks to return the incorrect check and then re-enter the cash receipt with the correct information.

• Using Change Entries adds a Change Entry Flag on the original transactions. Sometimes, this Change Entry Flag causes errors with other entries related to the items on this payment.
• If the payment created a Prepayment or Open Credit and you applied it, use Returned Checks. This ensures the applied credit entries get reversed.
• Use Returned Checks if you need to specify the accounting date for reversing/correcting entries when using Reapply.
• See steps return or NSF checks in Property Management for more information about Returned Checks.
• Use the steps below to change Miscellaneous Income Payments. We also provide general information about Tenant Payments in Change Entries.

Change a cash receipts

1. Verify the deposit status is Open in Cash Management. If it’s Cleared or Reconciled, change the status to Open before changing in PM.
2. From the Tasks menu, select Change Entries.
   • Click the Tenant Payments tab to adjust a tenant payment.
   • Click the Misc. Income Source tab to adjust a miscellaneous income payment.
3. Enter the appropriate filtering information.
4. In the File section, select Current and then click Find.
5. Select the entry you need to correct.
6. Click View/Edit Detail, Reapply, or Void to make the necessary changes.
   • View/Edit Detail:
     • When you click View/Edit Detail, it displays the tenant payment details.
     • Access the following fields in Edit Payment: Drawer, Payment date, Accounting date, Payment method, Misc ID, Receiving bank, Bank deposit date, and Bank deposit ID.
       • Changing the Accounting Date, Receiving bank, or Bank deposit date: Enter or change the Bank deposit ID to a unique ID to send a correction to Cash Management.
       • Changing the Receiving bank, Bank deposit date, and/or Bank deposit ID: If you change them to match an existing deposit, it combines the deposit batches.
     • Click ...> in the Edit transaction column. This gives you access to the Tran date, Description, Charge type, General Ledger accounts, Reference, and GL Journal.
   • Reapply:
     • When you click Reapply, it displays the payment distribution details.
     • You can edit the Paying tenant, Misc. Income Source, Payment amount. You can also edit the payment distribution between Open Items, New Charges, Prepayments, Open Credits, and Deposits.
     • The accounting date used in Reapply is the original accounting date. You can't change the date.
     • If you reapplied the distribution of the payment from a New Charge, it reverses the charge.
     • To keep the new charge and only reverse the payment, use Void or Returned Checks instead.
   • Void:
     • When you click Void, it displays the void details.
     • You can also type a Void date and Description.
     • Depending on the accounting date settings in PM Settings, you can select an original or specific Accounting date.
       • Use original dates: Uses the original accounting date for the reversing entry. You can't change the accounting date for reversing transactions in Change Entries or Returned Checks.
       • Enter specific date: You always have to enter the accounting date for the reversal manually.
       • Choose for each: Use the original date or enter a specific date for reversals in Change Entries or Returned Checks.
7. Click OK and then click Close when you’re finished making changes.
8. Post entries in General Ledger. Transactions from PM Change Entries require manual posting in GL regardless of the posting settings.

How do I void or return a check for miscellaneous income in Property Management?