Error: "Before archiving leases, all custom fields need to be available for general use"
Description
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Cause
  • Custom fields are not available after upgrading Sage 300 Construction and Real Estate.
  • Even though you upgraded your data after installing the Accounting 9.5 or later CD, the Property Management custom fields are not available when creating the archive files.

 

Resolution

Make the fields available for general use in Custom Fields:

The first time Archive Leases is used, the system creates all of the required archive files. To correctly create those files, custom fields must be opened for general use.

In TS Main or Desktop, make any files available for general use that contains custom fields. For information on how to make your custom fields available for general use, refer to article 21016 "Custom fields are not available after upgrading Sage 300 Construction and Real Estate (make them available for use)".

Now the system will be able to create the archive files.

DocLink: Custom fields are not available after upgrading Sage 300 Construction and Real Estate (make them available for use)
Defect ID
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