| Why am I unable to print a zero dollar AP check for a vendor |
Cause | - The 4-4 Vendors (Accounts Payable) record has Separate check for each invoice selected on the Invoice Defaults tab.
- The vendor's 4-2 Payable Invoice/Credit record has the Secondary Payees set to pay the same amount as the vendor.
- The 4-2 Payable invoice/Credit is assigned the Status of 2-Review or 3-Dispute
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Resolution | Solution 1 - Open 4-4 Vendors (Accounts Payable)
- Display the vendor record.
- Click the Invoices Defaults tab.
- De-select Separate check for each invoice
- Click Save
Solution 2 - Open 4-4 Vendors (Accounts Payable)
- Display the vendor record.
- Click the Open Invoices button.
- Click on the row of the invoice. Click the Drill Down button.
- Click the Secondary Payee button in the footer of the record.
- Remove the Second Payee, Amount, Paid, Balance, and To Pay information.
- Click File, Save
- Open 4-3-1 Select Invoices to Pay
- Set the Invoice and the credit memo to pay and print the zero check.
[BCB:154:Chat 100 Contractor US:ECB] |
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