| | An Accounts Payable invoice was deleted with the wrong accounting date |
| Resolution | - Review AP Settings, Invoice Settings, Accounting Date usage to determine what should be the appropriate date for the invoice date:
- If set to Invoice Date, invoice date on Step 3 should be the void date
- If set to Date received, then the invoice date can be the original invoice date and the date received needs to be the void date
- If set to Entered, then the invoice date can be the original invoice date and the accounting date needs to be the void date
- Or you can change the setting to Date Entered for the correction and change it back after corrections are complete (ask users to stay out of Accounts Payable during the correction)
- Locate additional job information if needed:
- Go to Job Cost, Inquiry, Entries, Entries by Batch.
- Find the batch number.
- Add any needed columns like Extra, Commitment, etc for information not on the AP Transaction List report.
- In Tasks, Enter Invoices, re-enter the invoice with the same information and distributions, but use the accounting date from the deletion.
Note: Refer to How do I create an AP transaction report or find deleted AP invoices?" to review the deleted invoice. - In Tasks, Change Invoices, delete the invoice again. Select Specific Date and enter the correct date for the reversing entry.
Note: Refer to What date should I use for my accounting date reversal when I change or delete an Accounts Payable invoice?"
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