Technical support for Sage Fixed Assets is available through the following channels:

• Live Chat is available 9:00AM - 8:00PM ET via the Sage Fixed Assets Program under the Help menu, Sage Support, and Live Chat.
  
  Alternatively, click the 'Chat now’ link below or visit https://communityhub.sage.com/global-resources. Select your Country, select Sage Fixed Assets, and click Chat with Sage
  • Access to Live Chat support is typically available from 9:00 AM - 8:00 PM ET. A valid support plan for Sage Fixed Assets is required. If there’s a message that chat is closed, missing, or unavailable; chat support is currently unavailable
• Log in to the Customer Portal at customers.sagenorthamerica.com to submit an internet case. Internet cases can be submitted 24 hours a day and will typically receive a response within 1 business day