Where do I change my MyAssistant From email?
Description
Cause
Resolution

Option 1: Update the Mailing address on the server

  1. Log onto the server where MyAssistant server was installed as the user that activated the MyAssistant Configuration Manager.
  2. Launch MyAssistant Configuration Manager.
  3. Select Notification Email Account then update the From Name: and From Email Address: fields.
  4. Click OK then the services will restart.

Note: If the MyAssistant Designer was open while the changes were made, close and reopen the MyAssistant Designer.

Option 2: Specify the From Address on the task

  1. Open the task you want to send from the different email address.
  2. In the Email step of the task Click View
  3. Select From
  4. Enter the Email Address in the From
    NOTE
    : Sage MyAssistant still generates and sends the email based on the email account in the Sage MyAssistant Configuration Manager, it must have access to the From address to send emails.
    NOTE: The email that is sent will not appear in the Sent box of the email address owner in the From field. If you want to track the outgoing notification emails, select View > Bcc and enter an email address in the
Defect ID
Steps to duplicate
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