How do I link an Accounts Payable vendor or an Accounts Receivable customer to an Address Book contact?
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Linking an Accounts Payable vendor to an Address Book contact

An Accounts Payable vendor should always be linked to a corresponding Address Book company contact. You can manually create a link if there is no link currently, or change the existing link from the vendor to a different Address Book company contact, as follows:

  1. In Accounts Payable, from the Setup menu, select Vendor.
  2. Type the ID of the vendor with the link that you want to change and press ENTER.
  3. Verify your cursor is in the Name box, and click [Binoculars].
  4. Browse to the Address Book company contact that you want to link the vendor to.
  5. Select the appropriate Address Book company contact and click [OK].

Note: Select a contact that is not already linked to an Accounts Payable vendor.

If your vendor was previously linked to a different Address Book contact and you select a new contact, the old contact becomes unlinked. You can delete unlinked contacts in Address Book.
Note: You cannot delete a contact that is linked to or in use by another application such as Accounts Receivable or Project Management.

  1. In Address Book, from the Setup menu, select Company.
  2. Click [Find], browse to and select the contact that you want to delete and click [OK].

Click [Delete] and then click [Yes].

 

Linking an Accounts Receivable customer to an Address Book contact

An Accounts Receivable customer should always be linked to a corresponding Address Book contact. You can manually create a link if there is no link currently, or change the existing link from the customer to a different Address Book contact, as follows:

  1. In Accounts Receivable, from the Setup menu, select Customer.
  2. Type the ID of the customer with the link that you want to change and press ENTER.
  3. Verify your cursor is in the Name box, and then click [Binoculars].
  4. Browse to the Address Book contact that you want to link the customer to.
  5. Select the appropriate Address Book contact and then click [OK].
    Note: Select a contact that is not already linked to an Accounts Receivable customer.
  6. Click [Save] and then click [Close].

If your customer was previously linked to a different Address Book contact and you select a new contact, the old contact becomes unlinked. You can delete unlinked contacts in Address Book, as follows:

Note: You cannot delete a contact that is linked to or in use by another application such as Accounts Receivable or Project Management.

  1. In Address Book, from the Setup menu, select Company.
  2. Click [Find], browse to and select the contact that you want to delete and click [OK].
  3. Click [Delete] and click [Yes] when prompted to delete the company.
  4. If the company has one or more person contacts set up in Address Book, you will receive a message stating that
    [Company ID] is associated with one or more person contacts. You may want to delete these contacts or disassociate them from [Company ID]. To locate all person contacts still associated with [Company ID]: In the Person Setup window click [Find]. Click [Options]. In the Sort by field, select Company. Type the company name. The list displays all names that are linked to this company. (AB0012) . These persons can subsequently be deleted or have their association with the deleted company removed in Setup , Person, by following the steps described in the message.

Click [Save] and [Close] to exit company setup.

Defect ID
62484
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