Sign up to access the Sage Customer Portal
Description

Customers use the Sage Customer Portal to:

  • Payment and contact management
  • Create support tickets (If active plan) 
  • Service plan information   
  • Product serial numbers and activation codes   
  • Product registration (Sage 50 Accounting for Canada retail only)
  • Update your profile and contact information
Cause
Resolution

Sign up for Customer Portal

  1. Go to the Sage Customer Portal.
  2. Click the Sign up to the portal button at the bottom.
  3. Select the option whether you're an existing Sage customer or a new Sage 50 customer in Canada. 

     

  4. Enter the Account ID or company name, depending on your selection.
  5. Click Continue and fill out the rest of the details to sign up. NOTE: The email address you use to register will be your UserID for Customer Portal.  
  6. Look for the activation email in your inbox and follow the instructions to complete the registration.

For any registration issues, email [email protected], including the email you registered with and your 10-digit Sage Account ID.

[BCB:371:Resource Centre:ECB]

 

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