Step 1: Sign up for access to the Sage Customer Portal

1. Go to https://customers.sagenorthamerica.com.
2. Click Sign up for an Account.
3. Select the option that applies to you:
   • Already have a Sage account ID, choose I am an existing Sage Customer
   • Purchased a Sage product from retail (Sage 50), choose I am a new Sage Customer.  Enter your Company Name
   • Purchased the product directly from Sage, choose I am an existing Sage Customer.  Enter the Account ID from the product activation email.
4. Fill out the Contact fields, and your Email and Password.
   • The Email address you enter will be your Customer Portal User ID
   • Fields marked with a red asterisk (*) are required
5. Click Sign up.

step 2:  Locate the activation email

1. Open the email account used to sign up and locate the activation email.
2. Click the activation link and log on with the Email and Password.
3. A final email is received to confirm that access has been activated.

 NOTE:  

• It might take up to a maximum of 30 minutes before you’re able to access gated/restricted content
• If you’re getting errors trying to access these resources, log off, close your browser windows, wait 30 minutes and log on again

Need Help?

• Access Sage.com/Resources, select your product, and choose Chat with Sage
• You may optionally contact the Customer Portal team via email at [email protected]
  • Include your Account ID and Portal Email address; response times may take up to 2 business days