1. Sign up for access to the Sage Customer Portal - Go to https://customers.sagenorthamerica.com.
- Click Sign up for an Account.
- Select the option that applies to you:
- Already have a Sage account ID, choose I am an existing Sage Customer
- Purchased a Sage product from retail (Sage 50), choose I am a new Sage Customer. Enter your Company Name
- Purchased the product directly from Sage, choose I am an existing Sage Customer. Enter the Account ID from the product activation email.
- Fill out the Contact fields, and your Email and Password.
- The Email address you enter will be your Customer Portal User ID
- Fields marked with a red asterisk (*) are required
- Click Sign up.
2. Locate the activation email - Open the email account used to sign up and locate the activation email.
- Click the activation link and log on with the Email and Password.
- A final email is received to confirm that access has been activated.
NOTE: It might take up to a maximum of 30 minutes before you’re able to access gated/restricted content. If you’re getting errors trying to access these resources, log off, close your browser windows, wait 30 minutes and log on again. Need Help? - Access Sage.com/Resources, select your product, and choose Chat with Sage
- You may optionally contact the Customer Portal team via email at [email protected]
- Include your Account ID and Portal Email address; response times may take up to 2 business days
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